We would like our customers to always be satisfied. If you are not for some reason, send us an email and we will do our best to find a solution. You can return the purchased products and receive a full refund within 14 days of purchase. In this case, read Article 6 on the right of withdrawal carefully.

Conditions of sale
These general conditions apply to products purchased remotely through an internet site: the website www posothecharger owned by 21zeronove srls based in via Roma 30 San Pietro in Cariano VR

The purchase transactions will be governed by the provisions of Legislative Decree No. 185 of 22.5.1999, while the protection of confidentiality will be subject to the provisions of Legislative Decree 196/03. The conditions of sale for purchases of the products in the catalogue of the website www.posothecharger are as follows:• there is no minimum order amount for individuals;• the prices shown are always inclusive of taxes;

Article 1 – acceptance of the conditions of sale

1,1 the conditions set out in the introduction are an integral and essential part of this contract.

1.2 all contracts will be concluded directly through access by the consumer or customer to the website corresponding to the wwwposothecharger, where, in fact, the customer can conclude the contract for the purchase of the desired product by carefully following the instructions and procedures provided.

1.3 these general terms of sale must be reviewed “online” by the customer before the completion of the purchase process. The presentation of the order confirmation therefore implies full knowledge of them and their full acceptance.

Article 2- Selling prices and conditions of purchase

2.1 all sales prices of the products displayed and indicated on the wwwposothecharger.com are inclusive of VAT

2.2 the total cost of shipping the customer to the customer’s home is borne by the customer if it is not otherwise specified. This cost will in any case be communicated to the customer before confirming the purchase.

2.3 the purchase contract is completed through the exact compilation and consent to the purchase manifested through the accession given “online”.

2.4 the customer can pay for the ordered goods using the payment methods indicated at the time of purchase.

Article 3 – Liability

3.1 company 21zeronove srls assumes no responsibility for disruptions due to force majeure such as accidents, explosions, strikes and/or blockades, earthquakes, floods and other similar events that prevent, in whole or in part, from performing over time agreed to the Contract.

3.2 the company 21zeronove srls is not responsible for any fraudulent or unlawful use that may be made by third parties, credit cards, checks and other means of payment, at the time of payment of the purchased products. The company 21zeronove srls in fact, at no time during the purchase process, is able to know the credit card number of the buyer who, through a secure connection, is transmitted directly to the bank service manager.

Article 4-G

4.1 Company 21zeronove srls fully covers manufacturing defects.

Article 5 – Obligationsofthe purchaser

5,1 the buyer is prohibited from entering false, and/or invented, and/or fictitious data into the registration procedure necessary to activate the procedure for executing this contract and related additional communications.

6.2 the customer relieves 21zeronove srls of any responsibility arising from the issuance of incorrect tax documents due to errors in the data provided by the customer, as the customer is solely responsible for the correct insertion.

Article 6-D right of withdrawal

6.1 pursuant to Art. 5 of the legislative decree. 22 May 1999, No. 185 the customer can exercise the right of withdrawal, returning the goods received and obtaining a refund of the price paid.

6.2 the consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the contract, without any penalty and without specifying the reason, within 14 working days from the day of receipt of the purchased goods.

6.3 all costs of returning the products are borne by the customer who, directly or by other means, will deliver the same to the seller’s domicile; all items must be received under the same conditions of receipt, provided with the original packaging and any manuals and/or instruction booklets that are part of the original packaging and packaging; it is not allowed to return the goods in another way.

6.4 for return information, write to info@21zeronove.com.

6.5 the company 21zeronove srls, owner of the website wwwposothecharger, will accept the returned goods reserving the right to verify that the products have been returned in their original condition and with the original packaging; only in this case will it provide a refund of the amount paid by the consumer for the purchase of the products.

6.6 the transport costs incurred for the delivery of the product to the customer and for any return to 21zeronove srls, owner of the website www21zeronove srls, are non-refundable.

Delivery methods and times

For shipments we rely on express couriers or mail.

The cost of shipping will be highlighted at the time of purchase.

Delivery for the single order is expected between 48 and 96 working hours from the verification of the payment.

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